Return/Warranty Policy
Nodak Arms warrants, to the initial retail purchaser, that this firearm is free of manufacturing defects in material or workmanship for the above shown period of ownership by the original purchaser. During this period, Nodak Arms agrees to correct your firearm by repair, or replacement (at Nodak Arms discretion) with the same or comparable model. A service or handling charge may be made. This warranty is nontransferable. This warranty applies only to personal use by the first individual owner. All Institutions, including Law Enforcement agencies, receive a Limited One Year Warranty for all firearms.
THIS WARRANTY AUTOMATICALLY BEGINS ON THE DAY THAT THE ORIGINAL RETAIL CUSTOMER PURCHASES HIS NODAK ARMS FIREARM. TO MAKE A WARRANTY CLAIM, YOU MUST FOLLOW THE PROCEDURE OUTLINED IN "I. INSTRUCTIONS FOR RETURNING FIREARMS FOR SERVICE/REPAIR” BELOW.
IN ORDER TO MAKE A WARRANTY CLAIM, YOU WILL NEED TO SUBMIT, WITH YOUR FIREARM, A COPY OF YOUR ATF FORM 4473 (FIREARMS TRANSACTION RECORD), OR A DATED BILL OF SALE WITH YOUR NAME AND ADDRESS, OR A SALES RECEIPT. TO MAKE SURE THAT YOU ALWAYS HAVE THOSE AVAILABLE, WE RECOMMEND STAPLING THEM TO THE INSIDE BACK COVER OF YOUR OWNER’S MANUAL AS SOON AS YOU PURCHASE YOUR NODAK ARMS FIREARM.
This warranty is void if the firearm has been abused, misused, damaged, fired with handloaded or reloaded, or improper ammunition, or with an obstruction in the barrel, or damaged by failure to perform proper maintenance. This warranty does not apply to normal wear or any parts, including their surface finish, or if unauthorized repair or alteration has been performed.
The terms of this warranty cannot be changed except in writing by Nodak Arms. Wholesalers or Dealers, unless authorized by Nodak Arms in advance, are not authorized to make any warranty repair or adjustment on behalf of Nodak Arms. This warranty gives only the original retail purchaser specific legal rights; other rights may also be available which may vary from state to state.
I. INSTRUCTIONS FOR RETURNING FIREARMS FOR SERVICE/REPAIR:
1. Before seeking any service on your Nodak Arms firearm: use the troubleshooting guide in the Operator's Manual to attempt to solve the problem; perform all instructed maintenance; and assure that ammunition and magazines are correct and in good condition. Shop rates plus the cost of return shipping will be applied if no covered defect is found. A downloadable copy of the current owner's manual for any Nodak Arms firearm is available for free on the Nodak Arms website.
2. Call Nodak Arms Customer Service and obtain a Return Material Authorization (RMA). During the call, provide our Customer Service Associate with all of the information that he/she requests so that we will be able to expedite resolution of your problem. Nodak Arms will not accept for service any firearm received without a Return Material Authorization (RMA) number. Call 701-839-0005 to receive your RMA number.
3. Include all needed documentation with your firearm when you return it. Include a letter that:
a. describes the problem you are experiencing;
b. provides all of your contact info (name, address, email, phone, etc) so that we can
contact you if necessary;
c. list the RMA number given to you by customer service;
d. in order to receive service under warranty, you must also include a copy of your ATF
form 4473 or a dated bill of sale with your name, or a sales receipt.
Note: If your letter is incomplete, or illegible, we may not be able to honor the warranty and we may not be able to complete needed repairs, so please write legibly.
4. Remove all ammunition and accessories (scopes, slings, bipods, etc) from the firearm.
WARNING: MAKE ABSOLUTELY SURE THAT THE FIREARM IS UNLOADED! BELIEVE IT OR NOT, WE SOMETIMES GET FIREARMS BACK THAT ARE LOADED!